Nice staff. Full refrigerator and ability to cook in room was great. Good savings being able to cook. Recliner nice for relaxing. Guests talking bad looking for hand outs at desk but staff handled it very well.
Extended stay America in Eagan is in a great location. The rooms are comfortable and have all the amenities for a long stay. The staff are friendly and helpful. So grateful to stay here. And the price is amazing!!
I was in a hurry but my check in was at 3pm so I was able to check in at 12:20pm it was a wonderful stay the staff was extremely nice and they would go out of their way to make your stay as comfortable as possible my overall experience was excellent.
After calling earlier to make sure that the hotel had late check-in time with a 24 hour front desk. My spouse and I arrived after a wedding and an hour drive to get to the hotel at 10 pm. Where we found an empty front desk. And a sign saying to call from the lobby for assistance. Wich we did. To no avail. I could see in a reflection of a washing machine that there was somebody in a back room. Whether they were sleeping or not I didn't know. We tried knocking and calling out. After which I realized that the person back there was not asleep and they were decidedly not going to help us. As we waited and the phone ringing continuously with no apparent help. We were forced to wait 40 minutes in a lobby. With a clerk aimlessly walking around/ hiding in the back, blatantly ignoring us. Some other guests came looking to get a new key as their magnet strip gave out. And some others who needed assistance also. As they noticed the clerk walking back from the hall. One tried approaching him but was walked right passed without any recognition in the least. After we had been waiting 40 minutes. The very same clerk finally came to the front. Removed the sign that said assisting another guest. And finally checked us in without an apology and still barely with recognition. The room was already paid for. But he insisted we go out to the parking lot to get our license plate number for what reason I do not know. But when I mentioned how long we were waiting all he had to say was that it was only him and that he had to take a break. I told him it would have been nice to at least have known that while we were waiting and his response was that he is supposed to stay away from the desk during break. Well this hotel that hires clerks that think it's okay to treat guests this way can be assured that this was my first and very last experience with them. We weren't expecting anything fancy. We were just exhausted and expected to be able to get into our room. He also wouldn't give us late check out. And if you were wondering the breakfast was nothing but banana muffins and canola bars.
The first room I got was not cleaned. Then the second one appeared to be clean until I had been in it for awhile. The bathroom floor was terrible. The door to put my trash away under the sink fell off as soon as i opened it. There was plastic around my fire detector. Oh and not to mention the key system didn't work for my room. I had to ask someone to let me in my room when i left and came back. Even thoe I mentioned some of the things that where wronge on on of the key trips to let me in it was blown off and not taken care of. I think I should had gotten partial rembercment. I know if I bad not said anything and left a hotel room in that condition I would had been charged.
Extended Stay America Hotel Minneapolis Airport Eagan is a US Lodging based in Eagan, Minnesota. Extended Stay America Hotel Minneapolis Airport Eagan is located at 3384 Norwest Ct, Eagan, MN 55121, USA.
Please contact with Extended Stay America Hotel Minneapolis Airport Eagan using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Extended Stay America Hotel Minneapolis Airport Eagan opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Eagan