Jeff and his team are very respectful and always goes out of their way to help me. Jeff helped me resolve a long going issue that he could of easily told me he couldn't help. He reviewed my plan that I have multiple lines on to make sure I have the best plans. He and his team have always greeted me and they work together to help me out. They are just 1 of the reasons I've been with Sprint almost 13 years. Thank You to Jeff and his team!
This is the most punk rock Sprint store in the world and I don't mean that in a good way. Got my new phone activated but the staff is very unprofessional.
If I could choose 0, I would. Taking the chance even after I discovered I was lied to, I tried the service. Much to my regret. I leave my phone on my desk at work (don't touch it) and the service drops. I tried to return a tablet within the 14 days and the advice they gave me almost made it my responsibility to pay for the tablet. I could not have had a worst customer service experience. Trying to pay off and unlock phone I have made 5 visits/calls (so far) and it still isn't unlocked. Every new rep has a different story, different rules. Go ANYWHERE else.
All the customer service representative were great especially Danielle Kelly
Poor customer service. Was told my lease was going to be 5 buck. First bill was 20. Not able to change without buying out my contracts (two phones). We all know how much thatll cost. Not a corporate location so everything you ask will be you have to call Sprint to get your questions answered. Just useless. I've been with Sprint for over 20 years, and these people don't care if you get taken care of or not. Rethinking my provider.
Sprint Store is a US Electronics Store based in Eagan, Minnesota. Sprint Store is located at 3250 Denmark Ave #104, Eagan, MN 55121, USA.
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