Exchange of item for different size.. excellent customer service
Underwhelmed by the lack of service. Nobody speaks to you. These people are miserable, they must hate their job. There is Amber a red head who didn’t acknowledge me at all while I waited to checkout with no employees at the register. Amber was fiddling with the watches living her life. I had to call out to her and ask if someone was working the register. Then she had an attitude and didn’t make eye contact with me once. If you hate your job try to find another one instead of taking your frustrations out on customers.
Two separate workers were very rude to us. Awful customer service.
Great Customer Service. Upon returning from my day of shopping, I realized that the shoes I purchased were not placed in my shopping bag. I contacted the store and it was quickly discovered that my shoes were left at the checkout. The store manager quickly returned my call and agreed to meet me in Minneapolis to deliver my shoes since I was heading to Boston in a couple of days and did not have the time to travel back to Eagan to collect the shoes. Jack the manager brought my shoes to me in Minneapolis - personally. Great service!
Pretty good set up looks like store keeps organized.
Saks Off 5th is a US Department Store based in Eagan, Minnesota. Saks Off 5th is located at 3885 Eagan Outlets Pkwy, Eagan, MN 55122, USA.
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